Privacy Policy

1Information Collection and Use

We collect information necessary to provide our services to merchant partners. This includes:

• Location Data: We collect precise and approximate location data (GPS coordinates) when you use the app to accurately map your physical store for local customer deliveries.
• Camera and Photo Library Access: We require access to your device's camera and photo library strictly for capturing and uploading KYC documents, business certificates, and store photographs.
• Financial Information: We collect your bank account details (Account Number, IFSC code) strictly to process payouts for your completed orders.
• KYC Documents: Government-issued identification (including PAN and Aadhaar), business permits (GST, FSSAI, MSME), and related documentation required for regulatory compliance, identity verification, and fraud prevention.
• Razorpay: Our secure payment processing partner for handling financial transactions and merchant payouts.

2Data Storage and Security

Your data is stored securely using industry-standard practices:

• All data is encrypted in transit and at rest using AES-256 encryption.
• We use Supabase as our backend service provider, which maintains SOC 2 Type II compliance.
• KYC documents are stored in secure, access-controlled storage with limited personnel access.
• Regular security audits and penetration testing are conducted.

3Third-Party Services

We integrate with the following third-party services to provide our platform:

• Supabase: Database and authentication services.
• Expo: App infrastructure and push notification services.
• Payment Processors: Secure payment processing partners for financial transactions.

Each third-party service maintains their own privacy policy and data handling practices.

4Data Retention and Deletion

• Account data is retained for the duration of your active merchant partnership.
• Upon account deletion request, personal data is removed within 30 days.
• Transaction records may be retained for up to 7 years for legal and tax compliance.
• You may request data deletion by contacting us or using the in-app account deletion feature.

5Your Rights

As a merchant partner, you have the right to:

• Access your personal data stored in our systems.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Export your data in a portable format.
• Opt out of marketing communications.

6Contact Information

For any privacy-related questions or requests, please contact us:

7Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after any modifications constitutes acceptance of the updated policy.